Eligibility Center Staff Training (58)

Eligibility center staff training includes courses on all roles and responsibilities for EC seasonal team members.


Eligibility Center Staff Training Products

Technology Tour

Explore the main technology systems used by the eligibility center.

Eligibility Process Overview

Explore how a student works their way through the eligibility center process from registration through receiving a decision.

Intro to Document Processing

This course reviews the basics of documents required by the eligibility center, how they must be sent, and the processes that occur once they arrive.

High School Documents

In this course, you will learn the types of documentation required for high school eligibility requirements, how those documents must be sent, and how to process them in order to later use them for reviewing eligibility.

Post-Secondary Documents

In this course, you will learn the types of documentation required for college transfer eligibility requirements, how those documents must be sent, and how to process them in order to later use them for reviewing eligibility.

Entering Document Meta-Data

Learn how to enter important meta-data about eligibility documents, including mailed transcripts.

Unaccredited and Test Credit Documents

Learn how document requirements change when the record is coming from an unaccredited institution or testing agency.

Other Documentation

Eligibility is more than just transcripts. Use this course to learn about additional document requirements such as military discharge papers, fee waivers and more.

Readying No Break Students

In this course, you will learn how to prepare no break student applications for eligibility review.

Readying Break Students

In this course, you will learn how to prepare break student applications for eligibility review.