This course is for National Association of Intercollegiate Athletics (NAIA) new-hires. It is
an introduction to NAIA's history and employment policies.
Explore the main technology systems used by the eligibility center.
Explore how a student works their way through the eligibility center process from registration through receiving a decision.
This course reviews the basics of documents required by the eligibility center, how they must be sent, and the processes that occur once they arrive.
In this course, you will learn the types of documentation required for high school eligibility requirements, how those documents must be sent, and how to process them in order to later use them for reviewing eligibility.
In this course, you will learn the types of documentation required for college transfer eligibility requirements, how those documents must be sent, and how to process them in order to later use them for reviewing eligibility.
Learn how to enter important meta-data about eligibility documents, including mailed transcripts.
Learn how document requirements change when the record is coming from an unaccredited institution or testing agency.
Eligibility is more than just transcripts. Use this course to learn about additional document requirements such as military discharge papers, fee waivers and more.
In this course, you will learn how to prepare no break student applications for eligibility review.
In this course, you will learn how to prepare break student applications for eligibility review.
In this course, you will learn the basics of eligibility requirements and processes for students who seek eligibility immediately following high school graduation.
Learn how students can receive an eligibility decision while still in high school.
Learn the "standard" eligibility process for U.S. students who attend an NAIA school directly following high school graduation.
Eligibility requirements are modified for students who earned a high school equivalency. In this course, learn how the requirements change.
Learn how completing a home school program affects how students can meet eligibility rules.
This course explores eligibility requirements for students with a break.
In this course, you will learn how to begin the initial review process.
Learn how to read transcripts and annotate them for NAIA eligibility.
In this course, you will learn how to determine a student's academic timeline.
This course explores how to research a student's intercollegiate competitive experience.
Explore best practices for contacting students when we need additional information to proceed with eligibility.
When potential student-athletes don't meet eligibility rules, they may qualify for a variety of exceptions. Learn more in this course.
Some eligibility rules are calculated differently for students who are continuing identification (CID). Learn more about CID nuances in this course.
Transcripts can vary from one institution to another in sometimes unexpected ways. Explore transcript nuances in this course.
In this course, explore the calendar systems of school schools that do not operate on the traditional semester or quarter calendar systems.
Learn how to assess non-collegiate competitive experience using the evaluative criteria.
In this course, you will learn how outside competitive experience as part of a team affects eligibility.
Learn how outside competitive experience in individual events can affect eligibility.
Learn the best practices for researching outside competitive experience.
The Directory of Competition (DOC), is a database of competitive experiences and whether they are considered "chargeable." Learn how to use the DOC in this course.
Competitive experience reviews are based off high school graduation date but, what if the student didn't graduate? Learn how high school equivalency affects competitive experience in this course.
Student who compete as an unattached athlete won't be charged a season of competition. Learn about the unattached exception in this course.
Participation as a member of a university club can be tricky. Learn how to evaluate club teams in this course.
Learn how "Prep Schools" affect eligibility, including competitive experience, in this course.
Learn how to put together a full and complete timeline of students' competitive experiences.
Learn how to handle potential violations when you discover them during eligibility reviews.
Learn how NAIA schools' inter-terms can affect eligibility.
In this course, learn how to complete initial review and send the student for final review.
Get a preview of how decisions are posted for students with a break.
This course focuses on the importance of accuracy in eligibility decisions and how we all contribute to maintaining quality.
This course reviews how a student may receive an updated eligibility center decision.
Schools wishing to challenge an eligibility decision can request a review and/or appeal through the eligibility center. Learn about the EC appellate options in this course.
Some students will need to reapply for eligibility. Learn about the reapplication process in this course.
After receiving an "eligible" decision from the center, students must still be certified on campus. Learn more in this course.
Additional or alternative appellate options from eligibility center reviews and appeals are handled through legislative services. Learn about those options in this course.
This course explores the responsibilities for the customer relations (CR) team.
Learn how to manage inquiries received via email.
Learn how to answer and respond to inquiries received via phone.
Learn how quality is measured for customer service.
This course reviews nuances related to required documentation for international students.
Proof of graduation (POG) can be an important factor for international students. Learn more in this course.
Learn nuances specific to the initial review of international students.
Learn how international no break students receive eligibility decisions.
Learn how international break students receive eligibility decisions.
Learn the basics of InCred, the NAIA's international credential evaluation company.
Are you new to the workforce or just want to refresh yourself on expectations of a professional stetting? Explore the topics in this course on how to handle various workplace situations you may experience.
Sharpen your skills in managing up, business writing and more in this course!
An opportunity to provide feedback on your training experience.
This is the initial course for all on campus learners and is here to get you acclimated to the most common terms and ideas that will be repeated over and over in the Learning Center.
Come explore the wild world of transfers!
Training on seasons of competition.
This course goes over all initial eligibility requirements for freshman.
Let us explore the 24/36 hour rule and all of its implications and exceptions.
The infamous progress rule.
It seems simple, but come find out all the wrinkles of the 12-hour enrollment rule.