Orientation

Orientation

This course is for National Association of Intercollegiate Athletics (NAIA) new-hires. It is an introduction to NAIA's history and employment policies.

Standard: $50.00

Technology Tour

Technology Tour

Explore the main technology systems used by the eligibility center.


Eligibility Process Overview

Eligibility Process Overview

Explore how a student works their way through the eligibility center process from registration through receiving a decision.


Intro to Document Processing

Intro to Document Processing

This course reviews the basics of documents required by the eligibility center, how they must be sent, and the processes that occur once they arrive.


High School Documents

High School Documents

In this course, you will learn the types of documentation required for high school eligibility requirements, how those documents must be sent, and how to process them in order to later use them for reviewing eligibility.


Post-Secondary Documents

Post-Secondary Documents

In this course, you will learn the types of documentation required for college transfer eligibility requirements, how those documents must be sent, and how to process them in order to later use them for reviewing eligibility.


Entering Document Meta-Data

Entering Document Meta-Data

Learn how to enter important meta-data about eligibility documents, including mailed transcripts.


Unaccredited and Test Credit Documents

Unaccredited and Test Credit Documents

Learn how document requirements change when the record is coming from an unaccredited institution or testing agency.


Other Documentation

Other Documentation

Eligibility is more than just transcripts. Use this course to learn about additional document requirements such as military discharge papers, fee waivers and more.


Readying No Break Students

Readying No Break Students

In this course, you will learn how to prepare no break student applications for eligibility review.


Readying Break Students

Readying Break Students

In this course, you will learn how to prepare break student applications for eligibility review.


Intro to No Break Decisions

Intro to No Break Decisions

In this course, you will learn the basics of eligibility requirements and processes for students who seek eligibility immediately following high school graduation.


Early Decisions

Early Decisions

Learn how students can receive an eligibility decision while still in high school.


Standard Decisions

Standard Decisions

Learn the "standard" eligibility process for U.S. students who attend an NAIA school directly following high school graduation.


High School Equivalency

High School Equivalency

Eligibility requirements are modified for students who earned a high school equivalency. In this course, learn how the requirements change.


Home School

Home School

Learn how completing a home school program affects how students can meet eligibility rules.


Rules for Break Students

Rules for Break Students

This course explores eligibility requirements for students with a break.


Opening Initial Review

Opening Initial Review

In this course, you will learn how to begin the initial review process.


Assessing Transcripts

Assessing Transcripts

Learn how to read transcripts and annotate them for NAIA eligibility.


Academic Timelines

Academic Timelines

In this course, you will learn how to determine a student's academic timeline.


Intercollegiate Competitive Experience

Intercollegiate Competitive Experience

This course explores how to research a student's intercollegiate competitive experience.


Student Outreach

Student Outreach

Explore best practices for contacting students when we need additional information to proceed with eligibility.


Academic Exceptions

Academic Exceptions

When potential student-athletes don't meet eligibility rules, they may qualify for a variety of exceptions. Learn more in this course.


Nuances of Continuing Identification

Nuances of Continuing Identification

Some eligibility rules are calculated differently for students who are continuing identification (CID). Learn more about CID nuances in this course.


Transcript Nuances

Transcript Nuances

Transcripts can vary from one institution to another in sometimes unexpected ways. Explore transcript nuances in this course.


Unusual Calendars

Unusual Calendars

In this course, explore the calendar systems of school schools that do not operate on the traditional semester or quarter calendar systems.


Outside Competitive Experience (OCE), Evaluative Criteria

Outside Competitive Experience (OCE), Evaluative Criteria

Learn how to assess non-collegiate competitive experience using the evaluative criteria.


OCE, Team Participation

OCE, Team Participation

In this course, you will learn how outside competitive experience as part of a team affects eligibility.


OCE, Individual Participation

OCE, Individual Participation

Learn how outside competitive experience in individual events can affect eligibility.


OCE, Research

OCE, Research

Learn the best practices for researching outside competitive experience.


OCE, Directory of Competition

OCE, Directory of Competition

The Directory of Competition (DOC), is a database of competitive experiences and whether they are considered "chargeable." Learn how to use the DOC in this course.


OCE, High School Equivalency and Age 19

OCE, High School Equivalency and Age 19

Competitive experience reviews are based off high school graduation date but, what if the student didn't graduate? Learn how high school equivalency affects competitive experience in this course.


OCE, Unattached Exception

OCE, Unattached Exception

Student who compete as an unattached athlete won't be charged a season of competition. Learn about the unattached exception in this course.


OCE, Club Teams

OCE, Club Teams

Participation as a member of a university club can be tricky. Learn how to evaluate club teams in this course.


OCE, Prep Schools

OCE, Prep Schools

Learn how "Prep Schools" affect eligibility, including competitive experience, in this course.


Competitive Experience Timelines

Competitive Experience Timelines

Learn how to put together a full and complete timeline of students' competitive experiences.


Potential Violations

Potential Violations

Learn how to handle potential violations when you discover them during eligibility reviews.


Inter-Terms

Inter-Terms

Learn how NAIA schools' inter-terms can affect eligibility.


Completing Initial Review

Completing Initial Review

In this course, learn how to complete initial review and send the student for final review.


Decisions Overview

Decisions Overview

Get a preview of how decisions are posted for students with a break.


Decision Quality

Decision Quality

This course focuses on the importance of accuracy in eligibility decisions and how we all contribute to maintaining quality.


Updated Decisions

Updated Decisions

This course reviews how a student may receive an updated eligibility center decision.


EC Appellate Options

EC Appellate Options

Schools wishing to challenge an eligibility decision can request a review and/or appeal through the eligibility center. Learn about the EC appellate options in this course.


Reapplication

Reapplication

Some students will need to reapply for eligibility. Learn about the reapplication process in this course.


Campus Certification

Campus Certification

After receiving an "eligible" decision from the center, students must still be certified on campus. Learn more in this course.


Legislative Services Appellate Options

Legislative Services Appellate Options

Additional or alternative appellate options from eligibility center reviews and appeals are handled through legislative services. Learn about those options in this course.


Customer Relations (CR) Responsibilities

Customer Relations (CR) Responsibilities

This course explores the responsibilities for the customer relations (CR) team.


CR, Email Queues

CR, Email Queues

Learn how to manage inquiries received via email.


CR, Phone Queues

CR, Phone Queues

Learn how to answer and respond to inquiries received via phone. 


CR, Service Quality

CR, Service Quality

Learn how quality is measured for customer service.


International Documents

International Documents

This course reviews nuances related to required documentation for international students.


International Proof of Graduation

International Proof of Graduation

Proof of graduation (POG) can be an important factor for international students. Learn more in this course.


International IR Nuances

International IR Nuances

Learn nuances specific to the initial review of international students.


International No Break Decisions

International No Break Decisions

Learn how international no break students receive eligibility decisions.


International Break Decisions

International Break Decisions

Learn how international break students receive eligibility decisions.


Intro to InCred

Intro to InCred

Learn the basics of InCred, the NAIA's international credential evaluation company.


Workplace Situations

Workplace Situations

Are you new to the workforce or just want to refresh yourself on expectations of a professional stetting? Explore the topics in this course on how to handle various workplace situations you may experience.


Professional Development

Professional Development

Sharpen your skills in managing up, business writing and more in this course!


Eligibility Center Staff Training

Eligibility Center Staff Training

An opportunity to provide feedback on your training experience.


NAIA Basics

NAIA Basics

This is the initial course for all on campus learners and is here to get you acclimated to the most common terms and ideas that will be repeated over and over in the Learning Center.


Transfer Students

Transfer Students

Come explore the wild world of transfers!

Standard: $50.00
NAIA Members: $0.00

Seasons of Competition

Seasons of Competition

Training on seasons of competition.

Standard: $50.00
NAIA Members: $0.00

Initial Eligibility

Initial Eligibility

This course goes over all initial eligibility requirements for freshman. 


24/36 Hour Rule

24/36 Hour Rule

Let us explore the 24/36 hour rule and all of its implications and exceptions.        


Progress Rule

Progress Rule

The infamous progress rule. 


12-Hour Enrollment Rule

12-Hour Enrollment Rule

It seems simple, but come find out all the wrinkles of the 12-hour enrollment rule.